Phone service rolling out in Office 365 GCC High
One of the most highly sought-after features of the Office 365 commercial cloud is now available in the GCC High world, however, there is a (big) caveat to this.
Microsoft recently released the ability to connect third-party voice services to Microsoft Teams in GCC High through direct routing. This requires a third-party service with the ability to provide an approved session border controller connectivity to Microsoft. Typically, session border controllers are deployed as an extension of an on-premise voice system, making compatibility with hosted voice providers difficult. We are working to develop a list of hosted VoIP providers that can also provide this connectivity.
Microsoft Teams finally getting some functionality in GCC High
Teams are the Hub for Teamwork in Office 365, but for GCC High clients, it has been lacking a lot of functionality the commercial cloud has had for the past two years. Now it looks like the GCC High tenants are going to get some desperately need updates that will allow users to really start using Teams.
Unified Presence: Similar to commercial, GCC High users will now be able to have presence work across all apps and devices. For this functionality to work the user needs to have their Skype for a Business account to be hosted online, and not with an on-prem environment.
External access: GCC High users will now be able to seamlessly communicate with people outside of their organization. This functionality allows users from other domains to connect through chats or Teams calls. Admins will now have the ability to set up specific policies to decide how you can communicate externally.
Other features on the roadmap in the coming months are Teams Recordings allowing users will be able to record their meetings as well as save and share with Stream. Live Meetings, which provides the ability to broadcast meetings up to 10K plus people is also in the pipeline. Unfortunately, there is no timetable for these exciting features, but finally, we can take Teams seriously in GCC High.
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